Another Habit: Spreading Accountability
Accountability is the second unforeseen consequence of the Secret Playbook for Failing a Digital Transformation.
It's a lot more about what you don't do than what you should do.
In this article, we'll take a look at how you can employ covert strategies to keep your company's "digital revolution" from happening for a long time.
These will also save you a lot of money, time, and effort.
Create a "no-commitments" accountability system.
We all know that clear governance, engaged leaders, and clear delegation are essential for a successful organization.
As a result, the second habit is all about letting go of responsibilities and obligations.
Of course, you may offer people titles and critical tasks on paper.
Things can start to fall apart if you work hard merely to pay "lip service" and do not assign accountability to the correct people.
The IT department, for example, is frequently tasked with overseeing digital transformation.
They may not understand what digital transformation entails for the company, but it seems complicated, and the majority of them believe that the IT department should be in charge of this.
This allows the IT department to delegate the task of managing the transformation to large vendors, who are too busy with their day-to-day responsibilities.
You should be able to build a decent framework for a Circle of Blame by now.
Create a Blame Chain
Individuals who don't want to be held accountable can benefit from "circles of blame." By spreading any justifiable blame to other unwitting players, it saves them from the repercussions.
Make an effort to create this circle because it will almost certainly:
- It is a waste of money, time, and energy for the company.
- Disengage business users from the process and reinforce the distrust between IT, service providers, and vendors by creating "silos of distrust."
- Return the company to its old, inefficient manual practices.
- Stop everyone from attempting a digital business transformation in the next five years. Continue reading...
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